Charlene S.

I contacted Kent Lee to inquire about the cost of updating my resume. I was told if I completed a review that I would receive a resume update at no charge. Therefore, I did a review. Since then, I submitted an updated form and emailed it. I did not receive a response so I called. After a couple months, I received a call stating that business was busy, which I totally understand. However, I was assured that I would receive the update in a couple days. To date I have not received anything... not even a return call or email. I have emailed and called/left messages several times.

If the courtesy update post a review was not a valid offer, then it should never been communicated. It has been almost six months since my initial request. I have referred many people to Kent Lee/Perfect Resume as I previously considered the service great. I am highly disappointed with the present service