Chaquita C.

I ordered right before the Christmas holiday (12/22/18) so I expected a delay; however, I also ordered from three other companies on the same day and received all of my other packages today (12/28/18). I am a stickler for fast shipping, so shipping times are make or break for me when placing orders and although jarstore's website advised that they would be closed for the holidays, I was not expecting this long of a delay just for my order to be shipped. The website also stated that all orders would be processed within 48-72 hours during holiday season instead of 24-48 hours which I was fine with because it is the holidays and I am no grinch... what triggered me to write this review is that although they said that my order would be shipped out within 72 hours, here I am today, attempting to contact their store to get a status update and reached their voicemail that states that they are closed today as well, which is definitely something worth mentioning on their website. So I placed my order on 12/22/18 with a promise to have it shipped out within 72 business hours which won't be honored because they are closed today, Saturday, Sunday, and I'm pretty sure they may be closed for the new year holiday as well so that is a total of ten days (including holidays) that I've waited for my order to even be processed. The shipping cost is already through the roof, so I expected to have my order sooner rather than later. I am not satisfied with this ordering process at all.