chanice b.

I had one order that was split in two. The first order was delivered to a fast food restaurant and the second to the wrong building, the driver sent photos of it in the wrong building and didn't tell me where he delivered it but said that he wasn't going back to sort it out. I called Urban Outfitter's customer service just to be told that it's not their problem, it's the problem of the delivery company. I tried to get a refund and they said that they won't be doing that since they've recorded it delivered and that I should take it up with my credit card company. This is wild.