Chana G.

Paid additional fee to imprint 3 initials in Script font. The last initial is in a different font and the error is obvious. Customer service explains "that is what the Script style looks like" for the one letter they have. (No. Goudy Oldstyle font looks nothing like Script.) By the way, I previously ordered the same product with imprint and all was correct. I cannot imagine what has changed apart from quality control. To be fair, customer service offered a different imprint job that is not suitable for the purpose. Apparently I lose the money. I would order basic items from christianbook.com but suggest using a local outlet for imprinting to ensure you get what you pay for, especially for gifts.