Cat P.

I've yet to find a bad review of TH that seems like the reviewer really understands the site/service. If you can make a great profile, do your research, and realize that this is NOT a chance to just sit back and get all your travel accommodations (if you're a sitter) or home sitting (if you're a homeowner) totally for free and at your complete personal convenience, I think you will really find TH membership worth it. If your profile is lazy, poor quality and self-centred, you will not get people who want to live in your home/let you care for their homes and pets; makes sense. If you don't do your research, you may end up with a property or sitter you are very unhappy with; makes sense. At the end of the day, TH is charging a very reasonable fee for a whole year's worth of accommodation opportunities - do you really expect them to vet every single person and situation in detail as if they're a concierge at an upscale hotel? I can also confirm that they definitely send MULTIPLE emails before your membership renewsI think I got about six! "Your membership will renew in 2 weeks... Your membership will renew in 5 days... Just a reminder that your membership will renew tomorrow." If you've got these emails going into your spam folder or you're incapable of recording in a calendar yourself when your membership will renew... I don't know what to tell you. At some point, some personal accountability is required. Further, I've had nothing but superb customer service whenever I had a question or query for TH, so I have to wonder if some people are very belligerent and entitled, then surprised when they don't get a positive response. Long story short, I put a couple hours into creating a solid/appealing profile, I love using TH to travel and meet interesting people (and pets!), and I've had a really good experience all around. Even if I only made use of this for two weeks a year, that's 2 weeks of accommodation for around just $120come on, now, show me a better deal if you find it!