- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a dress and on the site it said it'd come 6 days later. I never got a follow up tracking ID after 6 days. I contacted them on live chat and they told me my order would arrive in three days and I would receive a tracking ID but still never did. I contacted them again and they said my order will now be delivered in three weeks. This is ridiculous. They also blamed it on "backlog" but their site clearly states delivery times. I also paid for expressing shipping.
Tip for consumers:
If you urgently need a dress, don’t shop here. Their delivery dates are incorrect.
Products used:
None, never delivered
Catherine T.'s review of Lucy in the Sky earned 3 Very Helpful votes
Catherine hasn’t received any thanks yous.
Catherine doesn’t have any fans yet.
Catherine isn’t following anybody yet.
Empty.
A lot of back an forth emailing is required to get things right. I wrote an email that I wanted...
My dress didn't even come after a whole month after, and there is no tracking number after the...
Hi Catherine,
Thanks for your feedback. We're so sorry to hear that your order did not arrive within the given time frame. We're currently working on our shipping issues and we apologize that we were not able to fulfill the order. If there are still any issues with your order or if we can help you find another style to exchange for let us. Do not hesitate to reach out to us at resolution@lucyinthesky.email.
- Kate