Catherine B.

Silverscript denies coverage for every drug first. They make you fight tooth and nail for it. They count on the fact that sick seniors will not be able to fight for their rights! When you have to pay you can NEVER get them to reimburse you for covered drugs. I almost died because they denied covered drug because it is expensive. I had to get a health care coordinator to make them cover it. I suffer residual effects for going without a life saving medication for over a week! You can never get customer service to help you. They are trained to put you off!