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Takes longer to arrive than they promise, and you have only 7 days to return for a refund and the return shipping will cost you
Tip for consumers:
don't order anything if you think there is any chance you will need to return.
Products used:
one dress
Casey H.'s review of VRG GRL earned a Very Helpful vote
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Scam of a company - followed their directions to send back for a refund and they said it would...
Hey Casey,
We are very sorry to hear this. All orders are dispatched within 24-48 hours of being placed and DHL Express is expected to take 2-3 business days to arrive from the shipment date.
We have recently updated our returns policy for US returns and all returns from now on just need to be posted within 30 days. You can view our full returns policy on our website here - https://www.vergegirl.com/pages/returns
We apologise for any inconvenience caused and really appreciate your feedback. If there is anything else we can assist you with, please do not hesitate to contact us via email at info@vergegirl.com.
Thank you X