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I submitted an order on 12/21/21 for 50 white and 50 black Powecom KN95 masks. They sent an auto reply saying my order shipped about 10 d later and provided a UPS tracking #, but this order has been in limbo for nearly a month (stuck at the "label created" stage since 12/31/21). It's now 1/20/22--a month since I purchased the masks. I've emailed Bona Fide 4 times, no answer. I have no idea what to do except contact my credit card co and cancel the payment. AWFUL customer service.
Caron I.'s review of Bona Fide Masks earned 12 Very Helpful votes
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