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The two times I ordered: First time, the cabinet handles didn't work out for my kitchen. I called and they sent a return shipment label. Free shipping back, no problem
Second order, I ordered a clock, I noticed a flaw in it. I sent photos to back my claim. They refunded me in full, told me to donate that clock and sent me a new clock. Free clock. How can you say anything bad about this customer service policy on both orders?
Carol W.'s review of Build.com earned a Very Helpful vote
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