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CAROL O.

Jacksonville Beach, United States

Contributor Level

Total Points
116

1 Review by CAROL

  • Pixie Closet

12/17/21

DO NOT ORDER ANYTHING FROM THEM. They show and describe items on their website but those ARE NOT THE ITEMS YOU RECEIVE. My order was shoes with high arch support, orthopedic shoes etc. what came... smelly toxic paperlike fake shoes with hard plastic soles that did not flex at all. Looked like the photo in general but not wearable. They came direct from Shanghai, thru jamaica and on and on... when tried to contact company... it seems like there is not a company. YOU have to send the items to them in Vietnam and they say it will be really expensive so we will give you discount of 5%, on 2nd contact they offered 10%, on 3rd contact they offered 15% if you keep them. Of not keeping them... send to Mrs. Zoe on the 1st floor of some address in Vietnam. So, this is a scam where they discribe a product that is really nice with fake 5 star reviews. Then have someone in china send you garbage paper/plastic shoes with flat board for insoles (no padding or arch as they sell). The phone numbers are fake no answer 24/7. The addresses on website are all fake. You will be stuck with garbage that you can't walk in. I am trying to download my photos and proof of purchase but it keeps telling me that they are not the right format and I can figure out how to change them. Trust me do not buy from them or you will be really sorry.

Tip for consumers:
Do NOT use this site

Products used:
I ordered shoes but they were fake shoes made of styrofoam glued to a hard -not flexible-plastic sole and a cardboard footpiece. I am trying to send back but they are saying "at this time" they can only acdept returns in Hanoi, Vietnam and buyer pays the postage and then we will decide if we give a refund. seriously I have that in an email. they do not have a phone.

Service
Value
Shipping
Returns
Quality

CAROL Has Earned 4 Votes

Carol O.'s review of Pixie Closet earned 4 Very Helpful votes

CAROL Has Received 1 Thank You

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G L. thanked you for your review of Pixie Closet

“Thank you for your well done video. The exact thing happened to me. Hope others will heed our comments about this company. They should be shut down. What we received shouldn't even be called footwear.”

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