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Carol L.

Contributor Level

Total Points
80

1 Review by Carol

  • Patio Living

7/8/22
Verified purchase

The title says it all. They charged my card the full amount 68 weeks ago, in March 2021 The table would be delivered in six weeks. No, then it's August 2021. No, manufacturer was experiencing delays, now it's (gulp) March 2022. Called customer service, got a polite runaround. Decided to wait. March 2022 comes and goes, called customer service again, now it's June 15 2022. That dates arrives, and suddenly my account says "Pending shipping update from manufacturer, please check back soon." Called customer service, emailed. Manufacturer is experiencing delays, new ship date is July 8 2022 (today, the day I'm writing this review). Once more, the message arrives, "Pending shipping update from manufacturer, please check back soon." The company is selling products they can't deliver. Finally, I ask for a refund. No answer.

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