However, I have had a problem with a lost shipment and I can get absolutely no help at all. They have no telephone number on their site. I have written their customer service department multiple times without hearing anything back. So, I guess I am just out the money? No, not giving up. Other than that, they have been a fairly good supplier although they are many, many times out of products. But if you cna't get any help from 'customer service' they why stay as a customer?