Carole K.

I wrote this same review on tollboxsupply.com but it never appeared so I am writing here.
Had I known that these blinds had some of the vertical vinyl pieces be a different color than woodgrain I would not have purchased it. As you can see some of them are light grey, dark grey and black. It makes the blind look defective.
When I called toolboxsupply (after sending them these pictures and more) and spoke with James/Jim he let me know with annoyance that this is considered normal. It was a frustrating conversation and I told him so. I was also told that if I sent these blinds back (which was the plan when I called) and they decide that they can't sell them I will be charged a stocking fee. I chose to keep them as I realized toolboxsupply had total control on whether they would charge me a restocking fee and by the end of the conversation with James/Jim, I did not trust him.
After reading all the other reviews here I am glad I chose to let go of trying to return my purchase as I conclude the process would have been more frustrating and annoying than it already has been.