My review is of Donnerguitar.com. I ordered an item that cost in excess of $40. The funds were quickly subtracted from my account, the item was never received. "Customer service" link goes to " page not found". They respond to e-mails, only to state the the package was indeed delivered, and that they have "lost money on the shipping costs which they paid"….? They offer a 10% refund. Don't use this website, or company.