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Carol D.

Contributor Level

Total Points
81

1 Review by Carol

  • The Outnet

1/20/23

I did an online chat w customer service at Outnet to ask if a coat I wanted to buy would be marked down soon. They said no. I ordered the coat and before I received it, Outnet marked it down 70% and sold out of it. When I asked for a price adjustment they said no. I spoke to Angie, Rachelle and Greg in Customer Service. They leave you on hold forever and disconnect you. Finally they told me to return the coat. Terrible customer service.

Products used:
Coats, clothing

Service
Value
Shipping
Returns
Quality

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