Carlos A.

Would give a -5 Stars if I could. Mike from NDZ is an Absolute Clown with an Attitude. I was a loyal NDZ Customer for some time and spent a lot of my hard earned cash with this Business. Everything was good until they screwed up my (VERY LAST) order and I had to contact "Customer Service" I sent them an email with the photos below explaining that I was missing a part in my order. I never received a response so I called about my issue and was told it was being taken care of. 12 days later I called again since they never bothered to answer any of my many follow up emails or contact me about the status of my missing part. Mike answers the phone and gives me a very nasty attitude saying he replies to every single email and I never sent him anything. I told him to give me another email address and I will forward him all of the emails I sent. He was getting furious with me and screamed the email address to me in a raging voice like he was going to lose his mind. It seems like "Miserable Mike" as we will call him hates his life and his job. He is Very Very UNPROFESSIONAL! In the end of all of this Mayhem he doesn't send me the part I was missing and refunds only half of the money I paid for the part. I asked him what happened with the part I ordered and he told me it doesn't matter you have been refunded. Really? WTF did I bother ordering a part if I never received it and only received a partial refund. I will be Disputing the charges with PayPal and NDZ will NEVER EVER get ONE RED CENT FROM ME EVER AGAIN