This is seriously the worst place to buy from. I ordered a fitbit on July 9th, it is now July 30th and I have yet to receive my item! Every time I contact them, they give me some bull crap story telling me it will be delivered by the end of this week and that week and I still have not got my item in the mail. I have told them several times I want a refund and they just avoid that option. I finally disputed it with PayPal and am waiting to receive a refund. Beware! THEY ARE A SCAM!