This was a terrible experience. I signed up thinking I was applying for a position in Copyright Coordinator, Music Data Enty, when in reality, that position doesn't exist and I ended up being signed up for an account with so many random companies. This was not disclosed and there was no way to opt out. I was contacted at 10:30PM on a Sunday by someone who didn't speak English very well and proceeded to argue with me about whether the contact time was appropriate and the jobs I was looking for were available. They were rude and less than helpful, not listening to anything I said about what jobs I was interested in. When I deleted my account the next morning, the same job I had tried to apply for again showed up, which seems fishy.
This is a bait and switch situation, all they want is your personal information so they can sell it, they don't have anything that will actually help you.
Hey Caitlin,
We sincerely apologize for the negative experience you've had with Lensa, and we appreciate you bringing this matter to our attention. Your feedback is crucial in improving our services and ensuring a positive user experience.
It's disheartening to hear about your encounter with a representative and the issues with job listings. We take these concerns seriously and will investigate the situation thoroughly to prevent such incidents in the future. We want to assure you that we do not engage in bait-and-switch tactics, and our intention is to provide a legitimate and helpful job-seeking platform.
If you have specific details or concerns you'd like to share, please contact our support team at support@lensa.com, and we'll address the issues promptly. We apologize for any frustration caused and are committed to making the necessary improvements to prevent similar situations in the future. Thank you for your understanding.