Caesar C.

"Hard to believe this is happening in modern America and their site is still up and running..." - I LOST US$10,000.00 out of my OWN MONEY -- Stay away from DesignDok! My work was supposed to finish in 2 months and already passed 2.5 years and nothing. They keep asking for milestone payments, until I realized all my money was gone. The ONLY thing they did was adding up a picture in a pre-existing website, but nothing more than that. Usually, no one is available to answer my phone calls, and all the management names have changed or are fake to me. They appeared extremely professional, but it is all a huge hoax in order to get you in with their BAD TACTIC, and steal your money! Unluckly, my credit card company won't refund my money back due to timeframe policy, consequently DesignDok kept ALL of that amount, favoring their side! BIG SCAM! STAY AWAY! - I urge you to take a closer look of other similar bad reviews here and from other different review sites as well. If you see some of the 5 star reviews, many could be all made up.

They are scammers, peddlers, incompetent, negligent, sloppy, don't pay attention to any detail, break every promise, always asking for an extension of deadlines, and never deliver.

They provide fake names of their staff, and most probably the tax ID and their two addresses listed are most likely fake as well. From the accent of all the staff that we dealt with, they are probably based in another country but pretend to be in California.

We have filed a complaint with the Better Business Bureau and we will be filing a complaint with the Consumer Protection Agency. Again, they don't refund our deposit. That's how bad they are!

This is the letter I recently received from BBB: "Dear John Smith

This message is in regard to your complaint submitted on 4/7/2021 against Design DOK. Your complaint was assigned ID XXXXXX.

The Better Business Bureau has made TWO ATTEMPTS to contact the business regarding your complaint. We regret to inform you that WE HAVE NOT RECEIVE A RESPONSE at this time and this case has now been closed as an UNANSWERED complaint in their file. Because we are not a government agency, we cannot force a business to respond. You may wish to contact your Attorney General or like agency.

If the company has contacted you directly and resolved this complaint, please let us know immediately. Should we receive a resolution in the future, we will let you know

The Better Business Bureau develops and maintains BBB Business Profiles on companies across the United States and Canada. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the business's failure to promptly give attention to the matter will be reflected in the review we give to consumers about them.

BBB regrets that we were unable to assist you further and wishes you the best in your future efforts in resolving this matter.

Sincerely,

XXXXXX
Dispute Resolution"