As you might know the Covid 19 is playing his part. France and its overseas territories are not excluded. As far as i'm concerned, I'll probably be away for at least 15 days as being under confinment, i might travel to the countryside (if necessary) and might not be able to connect via the internet for couple of days. So I sent a message is just for them to know that i'm not leaving the site as I'm on my way to finally link up with a lady i appreciate. So, I don't want the site to consider me "not to be a member" anymore. I still want to keep the membership. The customer support team replied me in couple of hours, let me know they would not erase my account and let me take care. I didn't expect there's still people work during this time. Stay healthy, now the world is on the same boat!