Ordered anniversary flowers on Oct 1 to be delivered on Oct 3.
On Oct 4, email said those flowers were not available, try this arrangements that are available, can be delivered on the 5th.
Evening of the 5th, no flowers delivered, they are sorry and can waive shipping costs and deliver on Oct 9.
I said no, how about you deliver on the 9th and the order is free.
Florists.com said can't do that, so they refunded my $$
Horrible service. Should just call a local mom and pop florist and do the order over the phone...