Horrible experience! They take your order, charge your card and then weeks go by before they tell you it is backordered and then cancelled. Meanhwhile, they've had your money for 3 weeks. Customer service is a joke on the phone. You ask a question and they read you the website guidelines (it may take up to 2 weeks to ship your order) then, when you tell them it's already 3 and now they've cancelled it they say "is there anything else we can help you with?" and then just hang up. Atrocious. AVOID AT ALL COSTS