Breeyanna W.

I used UNiplaces when booking my place abroad and I am very dissatisfied and upset. I made multiple complaints because the landlady I was sharing a house with was horrible. She invaded my privacy, refused to let me use the washing machine, spoke down to me constantly and was rude in her messages. At one point she was so vile that I had to get a hotel for a few days. I also couldn't have any guests in my room although I was paying an unreasonable amount for the room. I couldn't find another place because all accomodation was booked up and all UNiplaces did was offer discount on their personal fee for my next apartment. I appreciate they give you 24 hours to report a problem- but this particular problem arrived later in my stay and as a student who had moved abroad for the first time, my mental health suffered. On top of this- the landlady decided not to give me my deposit back and there was nothing I could do although I was leaving because of her unreasonable behaviour. Perhaps they should review their policy! I will not be using again