Bonnie M.

I have been a member since I was a freshman in high school, which was sometime back in 2009; it was the go-to site in my friend group at the time. Over the years, I would use this site on and off, but around 2013 was when I started noticing a downfall like the gold generators, which caused massive inflation. From 2013 up until 2020, my experience with that site has been nothing but a complete dumpster fire, and I have been screwed over so many times that I lost count, and it was mainly by the hands of other users, which were mostly scam artists, and weird pedophiles. Around the start of 2018 a real-life friend of mine introduced me to this one user they were friends with and that user was "Cassandra Evermore" well, we later found out this person was a gaslighting catfish who used upwards of 20 mule accounts or some $#*! to convince and trick us that they were multiple people and this individual also claimed to be transgender but used one of their mules called "Lauren" to say nasty transphobic things just to make themselves seem like a victim. They also used some of these accounts to pretend they were new users here and there and get gold, items, and art off of my friend and I. Once we figured out that we were played for fools, we were understandably upset, and I'll admit we didn't take a mature approach in the following events, which resulted in us calling them out on their roleplay threads with some rather choice words. This was all on our mule accounts because they blocked us on our mains. We understandably got in trouble with staff for this, which resulted in my friend getting all their accounts banned, and all of my mules banned but for some reason, my main account was only given a warning. Despite the fact that we had tried to report this other user to mods with details and evidence of what had happened and that much of it had happened on their website, they did nothing about this other user who still uses Gaia on both their main account and however many mules, free to prey upon whoever they like. This user was equally as abusive towards us during the fighting and while many of their posts were taken down (as well as all of mine and my friends) some of their volatile and abusive posts remain up on the website. A Gaia admin went in and decided to leave up flaming and abusive content, but they claim to have no bias whatsoever. We left Gaia for about eight months, give or take, and then decided to start fresh with my friend making a new account along with us sharing a couple mules. We asked an admin if my friend was allowed to return to the site after the incident with the other user, and they said she could so long as she did not break the TOS again and did not contact Cassandra Evermore.

Now let's skip about a year or so in July 2020, my friend and I had moved on from this individual we call "Cassfish." We made new mules to sell more items in the marketplace and to store our gold/platinum. I am an artist and my friend is my colorist/assistant in some of our projects, we decided to run an art shop, some art bids, and even submitted to a contest, we quickly became well known in the art community and we made a ton of money in-game currency which we planned to use for buying some art of our characters, but that quickly came to an end when suddenly my friend's new account and all our mules got banned out of $#*!ing nowhere! We urgently contacted admins about the issue and all we got were different stories as to why this happened, one admin was very condescending and wasn't being clear while the other admin kept coming up with excuses. The admin who kept coming up with excuses then told me I was bullying another user back in 2019 with my mule, when in fact it was just my friend and I roleplaying as a dysfunctional couple from our favorite Key and Peele skit (Meegan and Andre). I even told the admin it was just my friend and I roleplaying and to check the IP address but he dismissed it entirely, but then told my friend that they got banned by quoting the time they were expressing their frustration from our art thread getting spammed by two different bumpers we hired (neither of the bumpers were spoken to directly or referenced in the comment, it was a comment of general annoyance with people in general and her shutting down a search thread by saying "nevermind"). For the past month, my friend and I have been struggling to get our accounts back, and only now we were told that we're never getting them back despite the fact we've had to jump through hoops by going to the help center and filing tickets like we were told.

At no point in this timeframe were we posting inflammatory content, harassing other users, or breaking Gaia TOS. Our roleplay happened inside of a casual roleplay thread, and their comment about the spamming wasn't directed at anybody nor did it involve any abusive language. Oh, and did I forget to mention that while my friend was banned they were still charging their credit card for their Angel subscription? And now my friend has to wait 7 business days to get that back while we are in a pandemic. $#*!ing classy...