Bonnie M.

Went out of country with 9 days vacation. After several canceled flight & nights stranded in airports we gave up on Kiwi as they offered little help & no refunds on seat or luggage fees and every excuse to not offer hotel vouchers. One reroute flight was in 2 countries and 4 total flights taking almost 2 days instead of the 1 flight we could find for more money. Kiwi does NOT care about your stress or time frame or where you'll sleep. Beware of this website... we paid $2,000 and ended up costing us hundreds more in hotels & layovers & new seat & luggage assignments we'd already paid for. A horrible stress of what should have been a beautiful vacation in the end.