Lincare has been the worse company that I have had to deal with on trying to get hold of someone and also trying to stop shipping supplies, I have called my doctor, insurance company and of course lincare but to no avail. Lincare is very difficult and will lie to you about everything. I have asked for return shipment labels and they just said that is a different department and will get back to me. Of course nothing. Now they are sending me to a collection agency after having told me they would have the shipping department call me. What ever you do, avoid getting into bed with Lincare because they will find anyway at all to keep shipping unwanted supplies. I even had to go to my local office 3 times before they would even close my account and that took approx. 4 months, meanwhile supplies kept coming because I was not allowed to stop shipment. They told me that the doctor and insurance said they could. So you as the patient and customer have no rights as far as this company is concerned. They are not worried about your health only your money. In case someone wonders, they even said they would record our conversations. Rating of this company is below even a 1 star.