Ordered a transfer switch, their website said it was in stock. Yet the manufacturer and all other resellers were out! Called the next day and customer service said it would go out that day. The next day rolls around and I send an email asking status and the reply I got was "will ship in about 8 weeks"!
So I look up another item I know is nowhere to be found that won't ship from the manufacturer for at least 5 weeks, a Champion generator. The EGD website says backordered but will ship 11/25/20 (a week from today). Champion and other resellers are saying early January to ship. So I contact EGD and ask them about the 11/25 ship date and they INSIST that date is good.
Stay the hell away from these people!