Bob M.

Worst carry-on bag on wheels I have ever used - not able to return after evaluation - don't purchase
I purchased 2 of the zipsak boost max! Carry-on luggage that expands to large check-in bag. We bought 2 of these bags for our trip to Aruba, which we returned from yesterday 5/9/2022. These carry on bags were extremely difficult to pull within the airports with the built in wheels and are totally unsatisfactory for our liking. We requested a full refund, however was denied because the items were used. It is very difficult to determine whether carry -on luggage works well without trying it so buyer please be ware that once you try it you own it. The bags are very difficult to drag through an airport with a shoulder stra or the built in small carry strap. Pleas don't get screwed like us and look for a carry-on with a proper pulling handle. Will never purchase from Biaggi again!