Bronwyn M.

My husband bought me a pair of Hunter Gumboots for my 40th birthday. Within 18 months, they have split (despite us treating them) in multiple spots. We are in Australia and it is proving a nightmare to find a contact number/email to organise a return, as they are still in the warranty period. The company they were purchased from in Australia is now Brand Alley UK, and there is no way for us to do a return, as they are not recognising Australia Post. If Hunter is offering a 2 year warranty, then they need to be able to facilitate return/exhange requests rather than making it impossible for costumers of their product to follow up and return the faulty item. For a company with such a reputation as Hunter, this a very disappointing!