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Jenny L.

Seattle

Contributor Level

Total Points
80

1 Review by Jenny

  • T.U.K. Footwear

10/15/23
• Updated review

I saw an influencer on tiktok with these boots and she got them from TUK. It's the knee high double decker black boots. First, they are not thick calf friendly. I didn't even realize I had "thick calves" until I bought TUK shoes and then I was introduced to a whole world of exclusive boots brands. I couldn't zip up the boot at all. It was too tight. I sent them back for a bigger size hoping it would help. It did, kinda. I sent a message to their customer service asking what was up with that and how people usually deal with this issue. They were very much like "too bad so sad, try longer laces".

Long story short, I got longer laces, stretched the boots to the max, got them zipped, wore them once and the zipper freaking busted. Like straight up broke. It did that weird thing where it stays zipped at the top but the rest of the zipper separates. Now I can't wear them at all. Clearly isn't made for anyone mid-plus sized (and I'm not plus sized, btw) or anyone who doesn't have sticks for legs.

What a lousy, cheap, exclusive company.

Service
Value
Shipping
Returns
Quality
Dishonest company.
9/16/23
• Previous review

TUK shoes denies reviews on their website that mentions anything negative about their boots. That's why I am here posting my review.
These shoes are cute and stylish but if you are even a little chunky in the calf area, DONT BUY. They won't zip up over your calf. I asked TUK customer service and they were very much like "too bad so sad, buy loger laces". I returned my size 7 for a size 8 hoping it would fit better and it doesn't. I don't even see laces for sale online longer than the stock laces that come with the boots. If you do get it to zip over your calf, the laces aren't long enough to lace all the way up.

All in all, I like the boots, they are comfy and stylish. But, I don't reach for them over my Dr. Marten's like I intended because of them not zipping over my calf. (And I'm not super chunky, im 5 "5,150 lbs).

Products used:
TUK boots knee high lace up.

Service
Value
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