How come Lycamobile is getting 5 star reviews. Very unprofessional. I received sim card which was written with instructions to insert the sim card and dial 612 to port your existing number. It did not work, so I called customer care. One lady called Adria received a call and she was speaking very arrogantly. After provided all info she put a request for port my number and she said do no insert sim card. I said I inserted sim card, and she started shouting on me saying it is not OK. If it is not OK why sim card packaging asks to insert sim card in the first place. Throughout the call she was talking mean. Very unprofessional staff. Not even a bit happy to buy this sim cards. I can't give less than one star if I would have chance to I would like to give negative starts.