I returned 3 phones in mint condition. They of course downgraded everything to fair. I would never recommend this company. You are better off selling your device yourself on ebay or something.
I am up to speed on the details of your order and can address your review for anyone reading through.
Your order stated we would receive 4 devices in "Mint" condition. Our "Mint" condition requires devices to be flawless with no signs of wear as listed on our site. Each of the devices received had cosmetic wear or cracks in the screen which caused them to be reevaluated to a new condition.
Your Samsung Galaxy S7 was evaluated under our "Good" condition and your offer value did not change from your original quote. Two of your Samsung Galaxy A50 devices tested as "Fair" and "Good" due to heavy and noticeable wear. The fourth device had a cracked screen. Our "Mint" condition requires devices to be flawless with no signs of wear as listed on our site.
We emailed you the evaluation results with the new offer. You accepted the new offer and we sent payment the same day. If you have any questions regarding your order, please email us at support@buybackboss.com.
Thank you,
Brittany at Buyback Boss
Bill Has Earned 4 Votes
Bill O.'s review of Buyback Boss earned 4 Very Helpful votes
Hi Bill,
I am up to speed on the details of your order and can address your review for anyone reading through.
Your order stated we would receive 4 devices in "Mint" condition. Our "Mint" condition requires devices to be flawless with no signs of wear as listed on our site. Each of the devices received had cosmetic wear or cracks in the screen which caused them to be reevaluated to a new condition.
Your Samsung Galaxy S7 was evaluated under our "Good" condition and your offer value did not change from your original quote. Two of your Samsung Galaxy A50 devices tested as "Fair" and "Good" due to heavy and noticeable wear. The fourth device had a cracked screen. Our "Mint" condition requires devices to be flawless with no signs of wear as listed on our site.
We emailed you the evaluation results with the new offer. You accepted the new offer and we sent payment the same day. If you have any questions regarding your order, please email us at support@buybackboss.com.
Thank you,
Brittany at Buyback Boss