Preordered a funko pop on September 9,2022. The pop was released on October 2,2022. I actually forgot I ordered it but happen to see it in retail stores recently. I emailed them asking what happened to my order. They responded back that they canceled the order (the day I asked about it) because it is out of stock. So pretty much I had to contact them or they would have just let the money. Judging by the other reviews on here, this happens all the time. Do not order from this company unless you like giving money away. So many better companies out there that have it together. If I could give negative stars, I would.