Ordered an item for $19.99, with tax and shipping ($6.95) total was $29.10. Returned same item three days later and told I had to pay ANOTHER $6.95 shipping if I used their return label, no problem. My total REFUND was $14.08 for an item I originally paid $19.99 +tax for. Versona REFUSING to refund original price paid plus tax. This is crazy. PLEASE MAKE THE MATH WORK!