This is a classic example of a fraud company.
They will fool you by making a wrong draft showing us that we will get $XYZ return, then they will ask us to pay for their payment and then they will file taxes with the different calculation where there is no return but we have to pay way more.
No one accepting their mistake, no one there to receive a phone call and respond to an email because they got payment.
Every time their customer care telling that they will update in 24 hours & they will reply to an email but no email and no callback.
I recommend to all that do not file taxes with this fraud company and do not recommend it to your friend or relatives. This company should be ban from the USA.