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Received someone else's order. My shipping label. Wrong item and invoice. Did phone chat for 1 hour. Tried to get credit for wrong item.
Reordered item again. Meanwhile Lulu reshipped original order.The 2nd order did not come packaged just a label slapped on product. My reorder came without a packing slip opened and appeared used in mailing envelope.
Tried to return 2nd order, given an order number but the packing label will not print. Recalled customer service (ha ha) and was hung up on.
Worst company ever. Stay away.
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