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Absolutely the worst company ever. Ordered an expensive ladder. It came with a missing part. I called immediately upon delivery. Rep said missing part from was submitted and request would be expedited. Received an email confirming and advising to call back on July 8th. Called back 3 times. No help. Called back next day and was told I would have to wait another 72 hours for form to process and another 3 to 5 days for part.
Bernadette S.'s review of InTheSwim earned a Very Helpful vote
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