Ben F.

The money was taken out of my account on the 31/08 and they said they had dispatched it on the 05/09. I thought that was a bit of a long dispatch time but I let it go. Turns out the tracking number didn't work, so 25 minutes and a £12.50 phone bill with Yodel later it turns out that it hadn't been dispatched. It also turns out that they have the worst customer service in the entire world as the only way to contact them is to use a online form (max 300 characters) as get this. THEY DONT HAVE A PHONE. I will never use this company again as they lied to me and in the end realised they had annoyed me and sent it same day postage 3 weeks after they took the money. AVOID THIS COMPANY!