They had a big sale not to long ago. My daughter was exited about this sale. She order several things. We received an email saying that the package was delivered when we came home and we looked for the package. The package was never here. I called the company I believe I left about 10 messages for somebody to return my phone call I sent several emails and nobody ever contacted me through phone nor email finally three weeks later I get an email and it says that I would get a refund back for not receiving my products. This is very frustrating when nobody calls you back. Then to get an email just saying we will send you refund. Very very unprofessional!