The service at urban behaviour change room is rediculous!… there person that is suppose to be servicing customers tells you to make sure you hang up your pants back on hanger and fold your shirts. So you are basically doing their work. She doesn't even escort you to a change. You stand at the side and let you walk in and pick whatever room. Then when I go to pay for my clothing, I inform the person at the cash register what is going on and she just tells me that the girl is probably new. They obviously need a manager there that can handle the situation and tell you employee to do her job!