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Basim A.

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Experience: Home & Garden

Member since February 2021

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1 Review by Basim


Please read my concern carefully as i am going to put the same comment on the social media and the review websites. I regret I bought from Nick scali.
1. I paid big price for second hand product, definitely not new as I have seen how the delivery guys re pack the damaged table and base. I bought the concrete top dining table which is $1310 including delivery. Was delivered, noticed by me and delivery guys has damage yet they insist that is it.
Then i have to spend time fighting to get a replacement ok. Booked to get the suppose to be a new one, again fighting to get a delivery date which suite me as i am a doctor and hard to leave my job. Anyway i managed to get unpaid 2 hours which cost me about $400 salary loss. When they brought the supposed new table again it was damaged one with damaged legs and base. I was having no option but to accept the damaged product because refusing it mean that the same circle will be repeated and likely i loss another $400 or more of my salary and waiting.
I have seen the driver how he re packaged the first table and i am sure another victim customer will pay for it as new!
This absolutely unfair, no honesty and no trust.
Now i left with a rubbish table for more than $1300.
I will never buy from nick scali even if i have to dine on floor


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