Do not use their services. Here are the reasons:
- Paid for a driver and a loader. Only driver came saying his friend didn't make it?! Sic. I ended up moving all the boxes at the pick up point on my own. Obviously it took more time than with potential help I ordered.
- I moved the boxes finally to the drop off point. Instead of apology, I was then charged 120 quid extra because I spent more time than planned. It would take less if I were not alone and if you had provided the service I paid for!
- Complaint system is a joke. Only available via Internet platform - 150 letters used to describe the issue (twitter size). Dispute team allows their drivers to lie in every possible way, as you "don't have a proof" confirming your version. I will seek legal advice as they are scammers
Worst and most unpleasant situation ever happened to me - avoid at any cost!