Not as simple to use as they present in the beginning - some days I cannot get it to work at all and many many times I will work for several minutes making changes to the pages and when I click "save" it tells me my time has expired and I have to start over. More times than not I am very frustrated with it
While we understand this review is from 2012 and our system has been upgraded many times since, in using any system at that time it was a best practice to save your work often if you were going to be taking a lot of time to make changes. The save button was available right on the editor. In terms of “getting it to work”, this seems like a little user frustration which all back office systems have. While we apologize that you were frustrated, saving your work more often and perhaps using our Knowledge Base or requesting our support more often could have solved any issues for you.
Barbara Has Earned 6 Votes
Barbara Y.'s review of Charity Advantage earned 6 Very Helpful votes
While we understand this review is from 2012 and our system has been upgraded many times since, in using any system at that time it was a best practice to save your work often if you were going to be taking a lot of time to make changes. The save button was available right on the editor. In terms of “getting it to work”, this seems like a little user frustration which all back office systems have. While we apologize that you were frustrated, saving your work more often and perhaps using our Knowledge Base or requesting our support more often could have solved any issues for you.