Barbara W.

I got the infomation I was seeking, however it took me quite a while. I could not log in an found the only way I could use the site was to go in on a link I had been sen. And the only one search engine was working well for me. It was the SEARCH by BITH DATE. Hard to access, and if u don't have the person birthdate, it is no good. I was able to find someone that professionals had not been able to find after 15 years and $10,000. But I was so frustrated, after getting my info, I cancelled. They too, tried to continue billing me, but I refused to pay. I had printed out their instructions page for the membership terms, and had them legally. Also kept a copy of my dated cancellation. Keep in mind, it would cost them a lot more to come after you for $19.95, then to hire an attorney to drag u thru the courts. They won't do it. Besides, if u keep copies of your sign up, their terms, and your cancellation, they don't have a leg to stand on and they know it. I would only use them again if all else failed, just because it was a difficult site to use. But I do love that SEARCH by BIRTH DAY feature. Goes right to the person and gives a lot of info so u can track someone down. I was able to reunite a 75 yr old sister and her 80 yr old brother, a year before he passed away. He had been through several professional investigators and thousands of dollars. I found her on Intelligator & gave it to him for free.