Barbara L.

I ordered a pair of etched glasses from them mid -Sept. They sent me an email on 9/25 saying that due to high demand my order was delayed but would ship in a week. I didn't get the order so I emailed again mid-Oct and they emailed back saying it would be shipped in a week. That's the last I've heard from them. I've emailed 3 more times with no response and when you call their ph# all it says is to email them, you can't speak with anyone. There's also an order look-up option on their website but when I put in my order# it came up as not found. (meanwhile they had referenced my order# in their previous emails) And they keep sending me promotional emails to buy more! I submitted a fraud complaint with my credit card and they credited my account. In reading other similar reviews I'm convinced this company is unreliable at best and possibly a scam.