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This company's return policy is terrible. If you buy something, be sure you won't return it. When you return something you will have to pay for return shipping, and they take forever to process your return. It will be several weeks before you get your money back. If you contact customer support, it will be multiple days before they respond.
Ava G.'s review of VikingBags earned a Very Helpful vote
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Empty.
The bag is now useless. Somehow they can't get me a strap like the one that came with it
2 months old Viking saddlebags have heat bubbles on both lids. Called Viking and they said to...
Hello Ava,
Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you've experienced with our return process. We genuinely value your feedback and want to make things right.
Upon reviewing our records, we couldn't locate a return form for order #600609. It's essential to us that you have a positive experience, and we want to assist you with your return promptly.
To expedite the resolution, could you please provide additional details or contact our customer support team directly? They are available to assist you with the return process, address any concerns, and provide updates on the status of your return.
You can reach our customer support team at888-208-1949 or support@vikingbags.com. By connecting with them directly, we can ensure a more personalized and efficient resolution to your situation.
We understand the importance of your return, and we are committed to making this process as smooth as possible for you. Thank you for your understanding, and we appreciate the opportunity to assist you further.
Best regards,
Vikingbags