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Forms not clear what's needed (recipient/shipping--why recipient's phone number and email address? And why—just so confusing). And, even though message saved, that info is gone when leaving the checkout page and returning.
Familiar with quality and friendly service.
Thank you for your feedback! We apologize if there was any confusion during the ordering process, but we're glad to hear that you were able to successfully place your order. Your satisfaction is important to us, and we're here to assist you with any questions or concerns you may have. Don't hesitate to reach out using our live chat or via email at support@globalrose.com
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Empty.
I couldn't talk to anyone at customer service to help me no phone number to call very frustrated
The flowers were not as high quality as in the past. Also, I ordered an assortment of colors, but...
Dear Arthur. We apologize for any confusion and inconvenience. We don't request the billing address at the time of purchase and we don't send any physical bills or receipts to the billing address, so as long as your shipping details are accurate, everything is in order.
Your feedback is valuable to us, and we appreciate your patience. If you need assistance before or after placing your order, please don't hesitate to reach out to us using our live chat or at support@globalrose.com our team is at your service!