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Carbonite has been a nightmare for me. After being a customer for years they ended up losing almost all of my data when I ordered hard drives of the full backups. Basically the hard drives had the entire directory structure but all the files were gone! They arrogantly told me, through support, that my files were on their "legacy" software, and so, basically, too bad. I am furious at this company and wish I could leave them a negative review in every corner of the internet. Stay away from Carbonite!
Tip for consumers:
This is the most horrible company in existence.
Products used:
Carbonite safe personal cloud backup
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