I bought D&G watch for my sister and because of her small wrist the watch didnt fit as the watch belt is not adjustable so contacted the website for exchange, they told me to return the item. So I returned the item same new condition they sent and later I heard from them saying I have returned in used condition which is absolutely wrong accusation as all the tags were firmly tagged. So they have immediately sent the watch back without any clarification from my side. When I received the watched, it was horrific as they have sent me actually used watch as I have sent my watch in orange pouch and tags were firmly attached and the watch they sent me was in pink pouch and the tags easily came off. Its very disguesting to see this way they are cheating customers. My £129.00 in gone on drain. I will advice people never to buy from this website. Although they provide cheapest designer item but they do cheat you and all your money will be wasted. Don't buy.
Hi Anup
I just checked the notes. You returned the watch in used condition with scratches on it. It was supplied to you in brand new condition. We cannot resell used watches. Regards